Befriending Service

Would you like someone to talk to about having a loved one in prison? We have a dedicated team of trained volunteer befrienders who can offer sympathetic, reliable, non-judgemental support. 

Below is a testimonial from one of our Befriending Service Users.

"I first found out about the Peer Support Group through Victim Support, who I'd rung in desperation, to find out if there was an organisation which helped people whose family member was going to prison.  I too was a victim, in needing to talk to someone else who was going through this horrible nightmare. 

They gave me the number of Prisoners' Families and Friends Service who arranged for me to speak to one of their befrienders, who introduced me to the peer support group. 

It was such a relief to talk to people in the same situation who didn't judge; just to be able to escape.  The staff are always very helpful and help me with any information that I may need.  

I am really grateful that such an organisation is there to help people like myself." Befriending Service User.

If you have a friend or family member in prison and would like to find out more about our Befriending Service, please call our freephone helpline on 0808 808 3444 or email us on