Freephone Prisoners' Family and Friends Helpline

The helpline is a free and confidential service that has offered information, advice and support to the family and friends of prisoners since 2003.

"It felt like the person I was talking to knew what I was suffering – was very sympathetic & helpful."

Having a loved one caught up in the criminal justice system can be a scary and confusing experience. We’ve know that having someone to talk to who is impartial, sympathetic and non-judgmental can help a lot.

"Your advice and guidance has been invaluable. 

It’s a very frightening situation to be in and wonderful to know you are there."

Contact Information: Our Freephone helpline is open Monday to Friday from 10am to 5pm and the number is 0808 808 3444

Our email is helpline@prisonadvice.org.uk and website is www.prisonsadvice.org.uk. You can also contact us by filling in the form below.