Lisa joined Pact as Head of Service Delivery and Development West Midlands in February 2016. Lisa’s role is the management of our NOMS CFO contract and the strategic delivery of the range of services and programmes delivered within prisons in the region and leading on the development and delivery of staff and participant training across our NOMS CFO provision nationally. Lisa is a highly motivated manager who is customer focused, she demonstrates expertise through an innovative approach to sustainable performance. Lisa believes teamwork and collaboration is imperative in ensuring our service users, their families and the wider public benefit from our support.

Lisa’s previous role as Operational Interventions Manger within the largest prison in the UK enables her to offer significant Custody experience and understanding of the Resettlement Pathways in prison and through the gate. As a Programme and Treatment Manager Lisa has extensive knowledge and clinical experience of cognitive behavioural programmes such as Thinking Skills Programme, Controlling Anger & Learning to Manage It, RESOLVE and Alcohol Related Violence.