Please note: Face to face social visits have restarted at this prison, contact the prison for visiting times and days. Purple Visits video calls are available.

If you need support:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)

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Address

HMP Bronzefield

Woodthorpe Road

Ashford

Middlesex

TW15 3JZ

Currently, SODEXO deliver visitor services at HMP Bronzefield.

Visits information can be found on their website, the Ministry of Justice website or you can ring the main switchboard on 01784 425690.

Remember, there are other ways to contact your loved ones:

You can also contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system:

  • Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)
  • Email the team on [email protected]