Prisoners' families Prison Visitors' Guides HMYOI Cookham Wood HMYOI Cookham WoodSir Evelyn RoadRochesterKentME1 3LU Currently, YJB deliver visitor services at HMYOI Cookham Wood. Visits information can be found on the Ministry of Justice website or you can ring the main switchboard on 01634 202 500. On 24th March 2020 the Government announced that all prison visits are temporarily cancelled until further notice. Read the full announcement here. Remember, there are other ways to contact your loved ones: Exchange voice messages using the Prison Voicemail Send emails using the Email A Prisoner Write a letter to them. You can also contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system: Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend) Email the team on [email protected] Fill in a contact form and request a call back at prisonersfamilies.org If you are worried that your loved one is at immediate risk please call the Prisoners’ Families Helpline on 0808 808 2003 (from 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday).