Prisoners' families Prison Visitors' Guides HMYOI Cookham Wood UPDATE: 08/01/2021 - Due to the new lockdown measures across England, face-to-face social visits at this prison are suspended until further notice. Purple Visits video calls will be available during this period. You can also take a look at other ways to keep in touch while visits are suspended. For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend). *** HMYOI Cookham WoodSir Evelyn RoadRochesterKentME1 3LU Currently, YJB deliver visitor services at HMYOI Cookham Wood. Visits information can be found on the Ministry of Justice website or you can ring the main switchboard on 01634 202 500. Remember, there are other ways to contact your loved ones: Exchange voice messages using the Prison Voicemail Send emails using the Email A Prisoner Write a letter to them. You can also contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system: Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend) Email the team on [email protected]