Meet Janaie, one of our Central Office volunteers

Volunteering for Pact did and continues to do so much for my self-esteem.

I’ve seen first-hand the impact that Pact has on people in prison and those who have served custodial sentences - and the support they give to families affected by imprisonment. I wanted to be a part of that and use my experience to help make a difference in someone’s life. So, when an opportunity came up to volunteer in Pact Central Office, I took it! I’ve now been volunteering with Pact for six months.

In a normal week I volunteer from Monday to Thursday from 10am – 4pm. A typical day for me involves answering the phones, ordering office supplies and making sure that Central Office runs smoothly – but I also could be asked to help out in the Finance team; prepare for events with the Communications team or take part in some e-learning. There’s always something different happening which is great because I’d like a career in receptionist work and longer-term as a PA.

My favourite part of the role is the support I’ve received from everyone no matter what I’m doing.

Volunteering for Pact did and continues to do so much for my self-esteem. Pact has reminded me that making a mistake isn’t the end of the world but something I can from and turn into a positive. Since I started volunteering at Pact Central Office, I have felt my self-esteem grow. I walk differently and feel different about myself and this has a lot to do with me volunteering for Pact and the support I receive from them.

Volunteering for Pact is special because they’re like a family. I’ve never felt judged or looked down on. Seeing people genuinely passionate about helping people with convictions and their families is so unusual that it is refreshing! I feel like the Pact staff believe in Pact’s ethos. There is always a helping hand available to offer support and guidance. Since being at Pact, I have felt completely supported in achieving my aspiration. The environment has motivated me to face any fear I have head on, because even if the outcome is not what I expected I’m not afraid of failure. Every failure is a lesson… I got this from my time with Pact.

If you want to be part of the positive change in society, Pact is the place to be. They support you to grow, progress and make the positive changes needed. The support is not only professional but they assign you a keyworker whom supports you with any personal issues you may have. I have loved and learnt from my time with Pact.

If you want to find out more about Janaie's role or if you have any questions about volunteering with Pact, get in touch with us on [email protected].