Meet Lesley, a volunteer at one of our Visitors' Centres

The best thing about volunteering for Pact is the continuous experience of being welcomed, valued and supported.

I’ve been volunteering with Pact on most Tuesday mornings for 6 months now. I first heard about the opportunity through my church because the prison is in our parish. I wanted to get involved because I had previous experience of working in prisons and I know how important it is for prisoners to maintain contact with their families and friends.

I volunteer at a Visitors’ Centre in a prison. On a typical day I’ll arrive at 8.30am, set up the tea bar and serve customers from 9am – 10.30am. My favourite part of the role is running around serving drinks, snacks and sweets, and making people feel welcome. I enjoy making the experience of prison visits as pleasant as possible and working together with my lovely colleagues. I recently volunteered at a Family Day which I enjoyed very much and I hope to volunteer at lots more in the future!

The best thing about volunteering for Pact is the continuous experience of being welcomed, valued and supported. Pact worked out the best role for me and the service, gave me lots of practical training and there are even social nights out! I can use my existing food hygiene and interpersonal skills and there has been everything I need to make me feel welcome, supported and secure in my role.

With the right support and training, I think anyone can be a volunteer in a prison. It’s a very friendly and down-to-earth setting and people have a real heart for the work. You have a chance to make a little difference in what can be a challenging an emotional situation. To anyone thinking about volunteering with Pact I’d say, go ahead. It’s a worthwhile thing to do. Your skills are welcomed and you will get all the support you need.

If you want to find out more about Lesley's role or if you have any questions about volunteering with Pact, get in touch with us on [email protected]