About us Our Five Year Vision "Having grown and developed our range of services significantly over the past five years, we have reflected on our vision, mission and values and set our out ambitions and goals for 2019 - 2024 based on listening to our service users and staff. 'Routes to Change' replaces 'Growing to Serve' as our new strategic guide, offering a clear set of pathways for our staff, volunteers, supporters and friends to work together for the common good." - Andy Keen-Downs, Chief Executive of Pact. Rather than publishing a brochure or booklet, Pact staff have come together to produce a low-cost but engaging short film to bring our shared vision to life and to give a flavour of some of our work across England and Wales. In this video we set our seven strategic goals, which have been co-created with our service users including people who have been in prison, and people who have experienced the imprisonment of parents, partners and family members. Find out more about our vision, mission and values Read the Pact story, of our 120 years of serving