Contact Us

If you need support, please contact the Prisoners' Families Helpline on freephone 0808 808 2003. For enquiries about Pact and our work, please use the email addresses and contact form below.
Get in touch with Pact Prisoners' Families Helpline
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Central office

Prison Advice and Care Trust (Pact)
5th Floor, R+ Building
2 Blagrave Street
Reading
RG1 1AZ

T. 020 7735 9535

E. info@prisonadvice.org.uk

Prisoners' Families Helpline

T. 0808 808 2003 (freephone, including most mobiles)

Open 9am – 8pm Monday to Friday and 10am – 3pm Saturday, Sunday and bank holidays (excluding Christmas Day & Boxing Day)

W. www.prisonersfamilies.org

E. info@prisonersfamilies.org (please allow up to 3 days for a response)

Pact contacts

Volunteering: volunteering@prisonadvice.org.uk

Recruitment: recruitment@prisonadvice.org.uk

Media enquiries: media@prisonadvice.org.uk 

Feedback: feedback@prisonadvice.org.uk

Get in touch

Please give as much information as you can about your enquiry. Please note that if you are looking for support, you should contact the Prisoners' Families Helpline.