Pact Home Page 2024

We build stronger families and safer communities

Pact is a pioneering national charity that supports prisoners, people with convictions and their families.

Every year, we support thousands of people across England and Wales affected by the criminal justice system to make a fresh start.

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Pact comment on Sentencing Review and early release scheme

Pact's CEO Andy Keen-Downs welcomes the prospect of a Sentencing Review that should seek to reverse the trend of sending more and more people to prison for longer and longer. 

With more people set to be released under the Government's early release scheme, Andy also sets out the crucial importance of ensuring that prison leavers get the right support to resettle in the community. 

Our work supports people to make a fresh start

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People on probation supported each year to make a fresh start.

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Prison visits supported each year.

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calls a year answered by the prisoners families helpline.

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Supporting prisoners and their families.

Prisoners' Families Helpline and website

The Prisoners’ Families Helpline can support you if you have a family member who is in contact with the criminal justice system in England and Wales. 

Our team is made up of highly trained, skilled staff and volunteers with professional and personal experience of the criminal justice system. 

The Helpline website is a valuable source of up-to-date information. You can access videos about prison life and our Safer Custody portal if you have concerns about your loved one's welfare.

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Keeping Families Together (2)
Our work keeps families together, creates safer prisons and reduces reoffending.