Young people in custody need more support to build healthy relationships
10/06/2025
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Every year, we support thousands of people across England and Wales affected by the criminal justice system to make a fresh start.
Training for teachers supporting children with parents in prison
Around 200,000 children every year have a parent in prison, yet there is no statutory safety net to ensure they receive the care and support they need. Pact is working with teachers and education professionals to support this vulnerable group and reduce some of the harm caused by parental imprisonment.
“Teachers and education practitioners can play an important role in combatting misinformation and alleviating the anxiety children often feel when a parent goes to prison. By encouraging the whole school community to talk about imprisonment, they can also help to combat some of the shame and stigma families face." - Aimee Hutchinson, Pact's Children & Young People's Lead
Our work supports people to make a fresh start
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people on probation supported each year to make a fresh start.+
prison visits supported each year+
calls a year answered by the Prisoners' Families Helplineyears
supporting people in prison and their familiesPrisoners' Families Helpline and website
The Prisoners’ Families Helpline can support you if you have a family member who is in contact with the criminal justice system in England and Wales.
Our team is made up of highly trained, skilled staff and volunteers with professional and personal experience of the criminal justice system.
The Helpline website is a valuable source of up-to-date information. You can access videos about prison life and our Safer Custody portal if you have concerns about your loved one's welfare.
Our work keeps families together, creates safer prisons and reduces reoffending.
