One-to-one support and mentoring

We provide a range of one-to-one courses and interventions to support people on probation to make a fresh start.
One To One Support And Mentoring

Pact works with providers across England and Wales to offer support for people on probation. We are contracted to provide:

Personal Wellbeing Service

Pact delivers interventions in two ‘Personal Wellbeing’ pathways: Emotional Wellbeing and Family & Significant Others through partners Ingeus, Nacro and Seetec.

The service supports people on probation on a one-to-one basis or in small groups. We work with probation practitioners to ensure individuals receive the most appropriate support for their unique situation and can progress positively.

Our team provides interventions that can help manage difficult situations and process challenging emotions. They provide encouragement and support and empower individuals with strategies to take control of their own emotional wellbeing. The service helps people to:

  • Feel good about themselves
  • Be motivated to make positive changes in their life
  • Get support from people who are supportive of the changes they are making
  • Rebuild relationships with people important to them
  • Access services in the community that can help them achieve their goals

One of our personal wellbeing coaches will meet with service users to discuss what they want to achieve. Then together, they will agree on an action plan that helps individuals to:

  • Identify harmful relationships and develop/sustain healthy relationships
  • Manage feelings and emotions associated with the end of relationships
  • Develop and sustain positive parenting skills
  • Understand legal decisions made about them and their family and the importance of adhering to them.

This service operates in Derbyshire, Humberside, Leicestershire, Northamptonshire, Nottinghamshire, Northumbria, Staffordshire, the West Midlands and West Yorkshire.

If you are currently on probation, you can access these services via a referral from your probation practitioner. For more information, please contact us at

Education, Training & Employment

Our Education, Training and Employment (ETE) Mentoring service offers one-to-one and group support for people on probation. The service explores different routes into education, vocational courses and training, and how to apply for jobs, prepare for interviews and adapt to the work environment.

The service includes workshops on:

  • CV preparation
  • Interview preparation and skills
  • Communication skills
  • Identifying transferable skills
  • Budgeting for being in work
  • Coping strategies and stress management in the work place
  • Employment Support Hub and using IT for job searches
  • Voluntary work and work placement opportunities.

This service is tailored to meet the needs of adult males on probation and leaving custody.

People on probation are more likely to unemployed, have poor literacy and numeracy skills and have lower educational attainment compared to the general population. ETE Mentoring can support individuals to achieve positive outcomes and live meaningful lives free from crime.

In partnership with Maximus UK, this service is offered in the Northwest, Wales, West Midlands and London. Support can be delivered face-to-face or remotely.

If you are interested in the ETE Mentoring Service, please speak to your Maximus Advisor or Probation Practitioner.

Extended Community Mentoring

Pact offers holistic support for people on probation in Plymouth, Devon and Dorset through the Extended Community Mentoring service.

The programme supports all people on probation, including those with complex needs or who have previously struggled to engage with services. It offers person-centred one-to-one support and access to Pact interventions. Our practitioners provide support with:

  • Employability
  • Accommodation
  • Attending appointments
  • Benefits and managing finances
  • Practical and personal skills development
  • Accessing specialist support services

This service is available to individuals for as long as they need and until they are successfully reintegrated into the community.

Contact for more information.