For 125 years Pact has supported prisoners, people with convictions and their families to make a fresh start. 

We provide caring and life-changing services at every stage of the criminal justice system – in court, in prison, on release and in the community. We work for the common good of society – building bridges of hope that keep families together, create safer prisons and reduce reoffending. 

2022/23 was a year of expansion and change. In October, we took over support for people in prison and their families in 24 new prisons and our innovative grant-funded projects continue to forge new pathways for people in the criminal justice system. We are very excited to be working more closely with NHS England and a number of providers, as we seek to improve prison healthcare.

Our work depends entirely on the dedication and skill of our staff and our volunteers, who combine clear-eyed professionalism with humanity and compassion. This year saw the biggest ever growth in our workforce. I want to take this opportunity to thank them all for their dedication, courage and compassion.

I’d also like to thank all the partners and organisations with whom we work extremely closely, in particular, the prison officers, probation practitioners, chaplains, prison healthcare teams and court officials, whose support we rely on every single day.

And of course, I want to thank everyone who makes our work possible with financial support, including His Majesty’s Prison & Probation Service, NHS England, our generous donors, parishes and faith communities, charitable foundations, and corporate partners. This report tells the story of what you made possible. 

Pact’s work flows from our vision, mission, and our values. Our impact is a result of a huge collective effort, and the support and goodwill of hundreds of people. We cannot name you all or thank you all in person, but as you read this report, I hope you will share in the sense of pride and satisfaction at what we have achieved together.

Andy Keen-Downs, CEO