Ministers urged to scrap plans to name and shame people on community sentences
23/10/2025
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Every year, we support thousands of people across England and Wales affected by the criminal justice system to make a fresh start.
Pact Ambassadors
We've announced 13 new Pact ambassadors - a group of eminent people from a range of backgrounds who will help us to build bridges of opportunity for people in prison.
Our new ambassadors are more than just supporters - they are changemakers who will help us to raise awareness, challenge stigma and inspire other people to get involved.
Our work supports people to make a fresh start
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people on probation supported each year to make a fresh start.+
prison visits supported each year+
calls a year answered by the Prisoners' Families Helplineyears
supporting people in prison and their familiesPrisoners' Families Helpline and website
The Prisoners’ Families Helpline can support you if you have a family member who is in contact with the criminal justice system in England and Wales.
Our team is made up of highly trained, skilled staff and volunteers with professional and personal experience of the criminal justice system.
The Helpline website is a valuable source of up-to-date information. You can access videos about prison life and our Safer Custody portal if you have concerns about your loved one's welfare.
Our work keeps families together, creates safer prisons and reduces reoffending.
