Lesley is the Head of Service Delivery for the North and East Midlands. She has worked with prisoners' families since 2005 and has worked in the voluntary sector for over 35 years. Her experience includes mobilisation of new contracts across the region, contract management, working in partnership with HMPPS and Community Rehabilitation Companies and project management. She has developed service delivery models for families and people with convictions for many years and worked with researchers and consultants to develop Gateway Communication Systems for prison delivery to support prisons to ensure that the role of families is integrated into decision making and development processes.