Children and Domestic Abuse
Female domestic victims Handbook
Overview to drugs and alcohol
This section contains documents relating to Play provision in prisons
Prison Based Play Provision
Click here to access the Womens section on the intranet
Pact provides services in England and Wales. If you are looking for support in Scotland please contact Families Outside and for support in Northern Ireland, contact NIACRO.
Deputy CEO of Pact and Managing Director of Pact Futures CIC
Ellen has 16 years’ experience of working in the voluntary and community sector at senior management level. Ellen joined Pact in 2012 initially as New Business and Partnership Manager and then Director of Business Development. Ellen became Pact’s Deputy Chief Executive in 2014,taking on the dual role of Managing Director of Pact Futures CIC (a wholly owned subsidiary of Pact) in 2015. Since joining Pact, Ellen has focused on the development of commercial contracts, tendering for MoJ/NOMS provision and developing partnerships with a wide range of private, third and public sector partners. This has included securing over £2.5m through Transforming Rehabilitation contracts and £5m from NOMS CFO3.
Prior to Pact, Ellen worked for Sova as Business Development and Partnership Manager, responsible for Midlands and Wales, and has previously worked as Partnership Manager for Serco Welfare to Work as regional lead in Yorkshire and Humber for Flexible New Deal and Work Programme, successfully securing one of Serco’s two Work Programme contracts in South Yorkshire, and developing their Third Sector Engagement Strategy. Ellen has been Chief Executive of a ward based charity, Oldington and Foley Park Community Network growing it from £100,000 per year to £450,000 turnover in addition to Founder and CEO of The Network (Worcestershire) providing refurbished electrical appliances for low income families – an exemplar project for DEFRA, Government Office West Midlands and the FRN. Ellen has experience in serving on a number of Charity Boards currently as MD of Pact Futures CIC and previously including FRN Enterprises, Community Action Wyre Forest and Community Support Initiatives as Chair and FRN, Distributed Learning and Kidderminster College as a Board Director. Ellen has a BSocSc in Political Science and a Certificate in Fundamentals of Senior Management.
CEO of Pact and Pact Futures CIC
Andy Keen-Downs has been Chief Executive of Pact since 2005, steering the charity through a period of great change and growth. Since 2015 he has been Group CEO, following the establishment of Pact Futures CIC as a wholly owned, independent subsidiary. Andy has worked in the voluntary sector for much of his working life, and was previously Deputy Director at Gingerbread (One Parent Families), where he developed services and secured the support of JK Rowling. Previously, Andy held senior posts with the National Childbirth Trust and with Centrepoint. Andy’s first job with a charity was as one of a team of three staff, running The Gatehouse Project in the Hulme & Moss side area of Manchester during the late 1980s, which involved supporting adults with literacy issues and developing a social enterprise community publishing operation. This followed a dramatic career change from his previous role with Reuters in the City of London. Andy undertook a PGCE at Roehampton University following a degree in English and Theology at the University of Kent. His other qualifications include being arrested as a juvenile offender at the age of ten, and the experience of imprisonment of both friends and relatives. In 2015, Andy received the Longford Prize on behalf of Pact, and secured the support of Michael Palin for the charity’s work for prisoners’ families. Andy acts as a pro-bono advisor to Lord Michael Farmer and to Bishop Richard Moth, and is regularly sought for his expertise on how to reduce re-offending and the risk of inter-generational offending.
Director of Services
Tina has worked within the justice sector for nearly thirty years working for both third sector and statutory organisations. She initially worked for NACRO as a manager of a community programme scheme supporting long term unemployed offenders and developing job clubs within local prisons. For nearly ten years she was employed by the Hampshire Probation Service and held several senior management roles with responsibilities for offender employment and housing, partnerships and community payback delivery. Prior to joining Pact, Tina was a Business Development Manager for Skills for Justice, holding the strategic leads for workforce development in offender management, substance misuse and victims/survivors. In addition to her work within justice, Tina has also worked as an employment officer for MENCAP and a researcher for the British Institute of Industrial Therapy.
Head of Commercial Finance
Mortimer joined Pact in July 2015 as the Head of Commercial Finance. His main focus is providing commercial, financial and bid support on commercial contracts. Prior to joining Pact, Mortimer spent 3 years as Head of Finance for Third Sector Consortia Management LLP (3SC), where he provided proactive commercial engagement across the entire life cycle of its UK-wide public services contract portfolio – both pre and post contract, focussing on providing insight that ensured all bids are commercially sound, and contracts are set-up and managed effectively from a financial perspective.
Mortimer previously worked as Finance and Business Development Manager for the local infrastructure charity HAVCO and in a number of senior accounting and finance roles in commercial organisations in the UK and Barbados. He is a fellow of the Association of the Chartered Certified Accountants (ACCA) and holds an MBA from Warwick.
Group Finance Director
Ross joined Pact in September 2013 and has overall responsibility for finance, technology, premises and procurement. Ross has twelve years' experience of leading finance and resources teams in the not-for-profit sector, most recently at the Institute of Fundraising, and has been a volunteer member of the Pre-school Learning Alliance audit committee since 2008. He trained as an auditor and is a member of the Institute of Chartered Accountants in England and Wales.