UPDATE: 06/01/2021 - Due to the new lockdown measures across England, face-to-face social visits at this prison are suspended until further notice.

Purple Visits video calls may be available during this period, check with the prison directly.

    For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend).

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    HMP Altcourse

    Higher Lane

    Liverpool L9 7LH

    Currently, PSS deliver visitor services at HMP Altcourse.

    Visits information can be found on their website, the Ministry of Justice website or you can ring the main switchboard on 0151 522 2000.

    Remember, there are other ways to contact your loved ones:

    You can also contact the Prisoners’ Families Helpline for advice, information and support on all aspects of the criminal justice system:

    • Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)
    • Email the team on [email protected]

    Safer Custody

    If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 0151 522 2021.

    You may be asked to leave a voicemail. Please make sure you include:

    • Your name.
    • The reason that you are calling.
    • The name of your family member/friend (and their prison number if you know it).
    • Your telephone number (so that the prison can call you back).

    Please wait at least 24 hours for a call back before contacting the prison again.