Prisoners' families Prison Visitors' Guides HMP Bedford HMP Bedford St Loyes Street Bedford MK40 1HG Currently, Ormiston deliver visitor services at HMP Bedford. Visits information can be found on their website, the Ministry of Justice website or you can ring the main switchboard on 01234 373000. If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01234 373000 (from 9am – 5pm Monday to Friday only). If you are worried that your loved one is at immediate risk please call the Prisoners’ Families Helpline on 0808 808 2003 (from 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday).