Prisoners' families and children Prison Visitors' Guides HMP Bure Please note: Face to face social visits have restarted at this prison, contact the prison for visiting times and days. Purple Visits video calls are available. You can also take a look at other ways to keep in touch while visits are suspended. If you need support: For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend) *** Address: HMP BureJaguar DriveBadersfieldNorwichNorfolkNR10 5GB Visitor services at HMP Bure are currently delivered by Spurgeons. Visits information can be found on their website, the Ministry of Justice website or you can ring the main switchboard on 01603 326 000. Remember, there are other ways to contact your loved ones: Exchange voice messages using the Prison Voicemail Send emails using the Email A Prisoner Write a letter to them. You can also contact the Prisoners’ Families Helpline for advice, information and support on all aspects of the criminal justice system: Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend) Email the team on [email protected] Fill in a contact form and request a call back at prisonersfamilies.org If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01603 326 012.