Prisoners' families and children Prison Visitors' Guides HMP Guys Marsh Please note: Face to face social visits have resumed at this prison, please contact the prison for visiting times. Purple Visits video calls are available. You can also take a look at other ways to keep in touch while visits are suspended. If you need support: For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend). See some information that needs updating? If you notice anything that is incorrect on this page, please contact us on [email protected] Any further information can be found on the prison website at https://www.gov.uk/guidance/guys-marsh-prison or you can ring the main switchboard on 01747 856 400. *** HMP Guys Marsh ShaftesburyDorsetSP7 0AH Currently, Barnardo's deliver visitor services at HMP Guys Marsh. Visits information can be found at www.nicco.org.uk/directory-of-services or on the Ministry of Justice website or you can ring the main switchboard on 01747 856 400. Remember, there are other ways to contact your loved ones: Exchange voice messages using the Prison Voicemail Send emails using the Email A Prisoner Write a letter to them. You can also contact the Prisoners’ Families Helpline for advice, information and support on all aspects of the criminal justice system: Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend) Email the team on [email protected] If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01747 856 467. You may be asked to leave a voicemail. Please make sure you include: Your name. The reason that you are calling. The name of your family member/friend (and their prison number if you know it). Your telephone number (so that the prison can call you back). Please wait at least 24 hours for a call back before contacting the prison again.