HMP YOI Low Newton

Brasside
Durham
DH1 5YA

Currently, NEPACS deliver visitor services at HMP Low Newton.

Visits information can be found on their website or you can ring the prison's main switchboard on 0191 3764000.

On 24th March 2020 the Government announced that all prison visits are temporarily cancelled until further notice. Read the full announcement here.

Remember, there are other ways to contact your loved ones:

 

You can also contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system:

  • Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)
  • Email the team on [email protected]

Fill in a contact form and request a call back at www.prisonersfamilies.org

If you are worried about a loved one while they are a resident of the prison, you can contact the prison’s ‘At risk’ line on 0191 376 4189.

If you are worried that your loved one is at immediate risk please call the Prisoners’ Families Helpline on 0808 808 2003 (from 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday).