Please note: Face to face social visits have restarted at this prison, please contact the prison for visiting times and days. Purple Visits video calls are available. You can also take a look at other ways to keep in touch while visits are suspended.

If you need support:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend).

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Address:

HMP Maidstone
36 County Road
Maidstone
Kent
ME14 1UZ

Visitor services at HMP Maidstone are currently delivered by Spurgeons.

Visits information can be found on their website, the Ministry of Justice website or you can ring the main switchboard on 01622 775 300.

If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01622 775 615.

Remember, there are other ways to contact your loved ones:

You can also contact the Prisoners’ Families Helpline for advice, information and support on all aspects of the criminal justice system:

  • Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)
  • Email the team on [email protected]