Prisoners' families Prison Visitors' Guides HMP Maidstone Address: HMP Maidstone36 County RoadMaidstoneKentME14 1UZ Visitor services at HMP Maidstone are currently delivered by Spurgeons. Visits information can be found on their website, the Ministry of Justice website or you can ring the main switchboard on 01622 775 300. If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01622 775 615. On 24th March 2020 the Government announced that all prison visits are temporarily cancelled until further notice. Read the full announcement here. Remember, there are other ways to contact your loved ones: Exchange voice messages using the Prison Voicemail Send emails using the Email A Prisoner Write a letter to them. You can also contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system: Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend) Email the team on [email protected] Fill in a contact form and request a call back at www.prisonersfamilies.org If you are worried about your loved one while they are a resident at this prison, please contact the Prisoners’ Families Helpline on 0808 808 2003 (from 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday).