Address:  HMP Swansea, 200 Oystermouth Road, Swansea, SA1 3SR

Governor: Graham Barrett

Pact Worker Contact: Demi Sullivan, 01792 485474

Emergency Contact: Call the prison on 01792 485300

Visiting Hours
Monday 13.45pm and 15.15pm
Tuesday 13.45pm and 15.15pm
Wednesday 9.30am, 13.45pm and 15.15pm
Thursday 9.30am, 13.45pm and 15.15pm
Friday 9.30am
Saturday 13.45pm and 15.15pm
Sunday 13.45pm and 15.15pm

Booking a visit:

All visits must be booked in advance. Only those visitors whose details have been listed on the Prisoner’s Authorisation Contact List (as provided by the prisoner) and those whom are named on the booking will be allowed entry into the prison. 

Prison staff cannot add visitor(s) to a Prisoner’s Authorisation Contact List without the consent / authorisation of a Prisoner.

Adults and children must all have Identification; for more information regarding Identification, please see Identification Policy below.

To book your visit

Telephone: 01792 485322

Online: www.gov.uk/prison-visits

Email: [email protected]

The opening times for Visits Booking are 8.45am to 11.45am and then 13.00pm to 15.45pm.  

At your visit

Visits can be extremely emotional and the process can be confusing. All prisons have differing processes for making visits and also differing security checks.

Security checks

You may be required to have your finger or thumb prints scanned as part of a security check. You may also have an iris scan.

Sometimes you will be sniffed by security dogs. Make sure you wear clothes that are not contaminated by any form of drug as you will be returned to the Visitors’ Centre and will not be able to have your visit. You may also be searched by a prison officer (of the same gender).

During your visit, officers will be with you throughout and will open and lock doors in front of and behind you at all stages.

Identification Policy

For all visits you will need to take secure self- identification e.g. passport, citizen documentation, driving licence and a household bill as proof of address. In most cases you will need two forms of documentation.

If you do not have a passport or driving license you can order a free citizen ID card that you can use. You can find out more here www.citizencard.com.

Children’s Identification Policy

Visitors will need to provide identification for the child at every visit. This identification can be a current passport or birth certificate with the child's name on it.

Dress code

All visitors must dress appropriately.

What can I bring in for my children?

Nappies, a dummy and wet wipes can be brought into a visit. These items are kept with the prison staff until you are in need of them. When you are in need, all you need to do is ask a member of staff for them.

As for items that cannot be brought into a visit such as a pram, they can be left in the Friends and Family of Prisoners cabin outside the prison or behind the main front door of the prison if the cabin is not open. However, doing so will be at your own risk.   

Food and drink

During the visit, visitors are able to purchase hot and cold drinks and snacks for themselves and the prisoner from the shop located in the visits hall. This is open Monday through to and including Saturday. On Sundays only water is available.

You can take coins from your purse/wallet before it is locked away in a locker. All lockers require a £1 coin. The coins you want to take into the visit will need to be placed in a paper envelope which will be provided by the prison. You can take up to £20 in coins and can use £5 or £10 notes.

If you would like to know more specific information on what you can bring, please contact the prison directly.

Money

You cannot give money to the prisoner during a visit. All money for prisoners must be posted in. Cheques or Postal Orders must be made payable to “The Governor”, and the prisoners’ name and prison number must be written on the back, as well as the name and address of the sender.

In order to be able to establish when the money arrived at the Prison, it is always safest to post the money via either Special or Recorded Delivery. This will also assist should the money go astray.

Banned items

Do not attempt to bring any of the following into prison during your visit:

  • illegal drugs
  • alcohol
  • weapons
  • a camera
  • a mobile phone
  • indecent or obscene material
  • material that threatens the security of the prison
  • material that is written in code

If you are unsure what you can bring, contact the prison directly.

Financial Assistance for Visits

If you are on a low income or receive benefits you may be entitled to financial assistance for the cost of visiting your relative in prison. Help is provided by the Assisted Prison Visits Unit (APVU). Click here for more information.

Keeping in touch

Phone

To speak to a prisoner on the phone, the prisoner has to call you using a prison phone. Prison staff can listen to and record most types of call. Some calls aren’t monitored, for example when a prisoner calls a legal adviser.

Letters

Letters to prisoners should be addressed to: 

(Prison address)

(Prisoners name and prison number) 

You must write your own name and address on the back of the envelope or it will not be delivered to the prisoner.

If you do not know the prisoners’ prison number, please address the envelope as above with the prisoner’s date of birth next to his name.

Email: You are able to send an email to loved ones by going to www.emailaprisoner.com. Each email will cost you 40p and it will automatically be delivered safely and securely to the prison once the ‘send’ button has been pressed. The message will be printed inside the prison and will be included in the daily mail delivery where your loved one will be given the message.

The website contains a step by step guide on how to get started but the first thing you must do is sign up.

Sending Property to a Prisoner

As of 31 July 2015, all property must be posted in; nothing can be handed in at the Prison.

All prisoners are able to buy the items that they want/need through the approved suppliers, whose catalogues are available in the Prison.

Any prisoner wishing to have property posted in must first make an application to Property Services in Reception; this means completing an application form. The application needs to include the details of all the property that he wishes to have posted in. Only once the application has been approved should the items be sent to the prisoner. Please note that any parcels received prior to the application being approved will be returned unopened. Photographs and postal orders must also always be posted in. 

Only court clothes can be posted in without the need for an application being made first. The parcel must be clearly marked as ‘court clothes’ and cannot contain any other additional items. Court clothes are defined as the following:

•             Suit trousers/skirt

•             Shirt/blouse

•             Jacket

•             Tie

•             Shoes

•             Belt (no large buckles).

Should there be any additional items within the package, it will be returned, and nothing will be passed on to the prisoner. Please note that court clothes are held in reception until the prisoner is actually going to court. Lastly, jeans, t-shirts and trainers will not be accepted as court clothes.