Address: 

HMP The Mount

Molyneaux Avenue
Bovingdon
Hemel Hempstead
Herts
HP3 0NZ

Visitor services at The Mount are managed by HACRO.

Visits information can be found at www.justice.gov.uk/contacts/prison-finder/the-mount  or you can ring the main prison switchboard on 01442 836300.

If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01442 836 488.

 

You may be asked to leave a voicemail. Please make sure you include:

  • Your name.
  • The reason that you are calling.
  • The name of your family member/friend (and their prison number if you know it).
  • Your telephone number (so that the prison can call you back).

 

Please wait at least 24 hours for a call back before contacting the prison again.

 

If you are worried that your loved one is at risk please call the Prisoners’ Families Helpline on 0808 808 2003 (from 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday).