Please note: Face to face social visits have resumed at this prison, please check with the prison directly for updated visiting times. Purple Visits video calls are available. You can also take a look at other ways to keep in touch while visits are suspended.

If you need support:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)

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Address:

HMP Whatton
New Lane
Whatton
Nottingham
NG13 9FQ

Currently, Pact does not deliver visitor services at HMP Whatton. They are managed by Rushcliffe Community & Voluntary Service

Visits information can be found on the prison website, the Ministry of Justice website www.justice.gov.uk/contacts/prison-finder/whatton or you can ring the main switchboard on 01949 803 200.

Remember, there are other ways to contact your loved ones:

You can also contact the Prisoners’ Families Helpline for advice, information and support on all aspects of the criminal justice system:

  • Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)
  • Email the team on [email protected]

If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01949 803 484 (from 8am – 4pm Monday to Friday only).

You may be asked to leave a voicemail. Please make sure you include:

  • Your name.
  • The reason that you are calling.
  • The name of your family member/friend (and their prison number if you know it).
  • Your telephone number (so that the prison can call you back).

Please wait at least 24 hours for a call back before contacting the prison again.