Face to face social visits have resumed at this prison, please contact the prison directly for visiting times and days. Purple Visits video calls are available. 

If you need support:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)


HMP & YOI Bronzefield

Woodthorpe Road



TW15 3JZ

Currently, Sodexo Justice Services deliver visitor services at HMP & YOI Bronzefield.

Visits information can be found on the prison website, the Ministry of Justice website or you can ring the main switchboard on 01784 425690.

Remember, there are other ways to contact your loved ones:

You can also contact the Prisoners’ Families Helpline for advice, information and support on all aspects of the criminal justice system: