This guide includes information that you may find useful for the duration of the time your family or friend is a resident at HMP Bronzefield. If you notice anything that is incorrect on this page, please contact us at [email protected]

If you need support:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)

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HMP & YOI Bronzefield

Woodthorpe Road

Ashford

Middlesex

TW15 3JZ

Currently, Sodexo Justice Services deliver visitor services at HMP & YOI Bronzefield.

Visits information can be found on the prison website, the Ministry of Justice website or you can ring the main switchboard on 01784 425690.

Remember, there are other ways to contact your loved ones:

• Exchange voice messages using the Prison Voicemail
• Send emails using the Email A Prisoner
• Write a letter to them.

Safer Custody

You can also contact the Prisoners’ Families Helpline for advice, information and support on all aspects of the criminal justice system:

• Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)
• Email the team on [email protected]
• Fill in a contact form and request a call back at prisonersfamilies.org