Please note:  Face to Face social visits have re-started at this prison, please contact the prison for visiting times. Purple Visits video calls are available. You can also take a look at other ways to keep in touch while visits are suspended.

If you need support:

For more information, support and advice on all aspects of the justice system, you can contact the Prisoners’ Families Helpline on 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)

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Address: 

HMP YOI Parc

Heol Hopcyn John
Bridgend
South Wales
CF35 6AP

Currently, Barnardo's deliver visitor services at HMP YOI Parc.

Visits information can be found at www.nicco.org.uk/directory-of-services, on the Ministry of Justice website or you can ring the main switchboard on 01656 300200.

Remember, there are other ways to contact your loved ones:

 

You can also contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system:

  • Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend)
  • Email the team on [email protected]

Fill in a contact form and request a call back at www.prisonersfamilies.org

If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01656 300351 or 01656 302813 (from 9am – 5pm Monday to Friday only).

 

You may be asked to leave a voicemail. Please make sure you include:

  • Your name.
  • The reason that you are calling.
  • The name of your family member/friend (and their prison number if you know it).
  • Your telephone number (so that the prison can call you back).

 

Please wait at least 24 hours for a call back before contacting the prison again.

 

If you are worried about your loved one while they are a resident at this prison, please contact the Prisoners’ Families Helpline on 0808 808 2003 (from 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday).