Prisoners' families Prison Visitors' Guides HMP & YOI Parc Due to the "firebreak lockdown" measures being introduced across Wales at the end of this week (from 6pm on 23rd October), all social visits at HMPParc will be cancelled until the lockdown ends (on 9th November). Purple Visits will continue run on both Saturday & Sunday Address: HMP YOI Parc Heol Hopcyn JohnBridgendSouth WalesCF35 6AP Currently, Barnardo's deliver visitor services at HMP YOI Parc. Visits information can be found at www.nicco.org.uk/directory-of-services, on the Ministry of Justice website or you can ring the main switchboard on 01656 300200. Remember, there are other ways to contact your loved ones: Exchange voice messages using the Prison Voicemail Send emails using the Email A Prisoner Write a letter to them. You can also contact the Prisoners’ Families Helpline for advice and support on all aspects of the criminal justice system: Call 0808 808 2003 (9am – 8pm Monday to Friday and 10am – 3pm at the weekend) Email the team on [email protected] Fill in a contact form and request a call back at www.prisonersfamilies.org If you are worried about your loved one while they are a resident at this prison, you can contact the Safer Custody team on 01656 300351 or 01656 302813 (from 9am – 5pm Monday to Friday only). You may be asked to leave a voicemail. Please make sure you include: Your name. The reason that you are calling. The name of your family member/friend (and their prison number if you know it). Your telephone number (so that the prison can call you back). Please wait at least 24 hours for a call back before contacting the prison again. If you are worried about your loved one while they are a resident at this prison, please contact the Prisoners’ Families Helpline on 0808 808 2003 (from 9am – 8pm Monday to Friday and 10am – 3pm Saturday and Sunday).