Central office
Prison Advice and Care Trust (Pact)
5th Floor, R+ Building
2 Blagrave Street
Reading
RG1 1AZ
T. 020 7735 9535
Prisoners' Families Helpline
T. 0808 808 2003 (freephone, including most mobiles)
Open 9am – 8pm Monday to Friday and 10am – 3pm Saturday, Sunday and bank holidays (excluding Christmas Day & Boxing Day)
E. info@prisonersfamilies.org (please allow up to 3 days for a response)
Pact contacts
Volunteering: volunteering@prisonadvice.org.uk
Recruitment: recruitment@prisonadvice.org.uk
Media enquiries: media@prisonadvice.org.uk
Feedback: feedback@prisonadvice.org.uk
Get in touch
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