Support for prisoners' families The Prisoners' Families Helpline offers support to families who have a loved one in contact with the criminal justice system, and provides information on all aspects of the criminal justice system. Call the Helpline (Freephone) on 0808 808 2003 (9am - 8pm Monday to Friday and 10am - 3pm at the weekend and bank holidays - exc. 25th & 26th December), email [email protected] or contact the team through their website. Prison Chat UK - an online community giving support to those who have a loved on inside a British prison. Partners of Prisoners and Families Support Group (POPS)- a charity that runs visitors' centres and supports prisoners' families in the North West of England. Ormiston Trust- works to promote the well-being of children and young people, including prisoners' children; this includes running visitors' centres and play services. Nepacs - works in the north east of England to support a positive future for prisoners and their families for over 130 years. Provides children's play facilities, tea bars and play areas in visitors' centres and offers support to offenders' families. Email a Prisoner - currently available at many prisons in the UK. Out There is a registered charity providing emotional and practical support and an information service for families of prisoners in Greater Manchester. Grandparents Plus is a national charity which champions the vital role of grandparents and the wider family in children's lives NICCO provides support for all professionals working with prisoners’ children and their families. Prisoner Location Service - use the Prisoner Location Service to find people in prison when you don’t know which prison they are in. Help with Prison Visits - help with travel expenses for families with a loved one in prison. Sussex Prisoners' Families support families and friends of people facing arrest, court or prison in Sussex. They offer information and advice, one to one support, help in court, groups and activities for families. You can email them on [email protected] or call 01273 499 843. Time Matters UK provides group and individual support for children aged 5 - 18 years who have a parent in prison. They are based in Merseyside but welcome children from all over the UK to join.