Services Custody Casework Family Engagement Work Pact’s specialist Family Engagement Workers (FEWs) provide individualised support to prisoners that improves their emotional well-being, motivates compliance with the prison regime and reduces the risk of self-harm, violence and disruptive behaviour. Pact’s Family Engagement Workers offer support on: Strengthening and maintaining relationships and re-connecting broken relationships. Liaising with social services and acting as a point of contact for child protection and child welfare issues. Providing training to prison staff on effective family engagement. Evidence shows that as a result of this service, you can expect to see: Improved relationships, during custody and upon release. A reduction in violence, self-harm and suicide in prison, and compliance with the prison regime. Improved resettlement outcomes. A reduction in the likelihood of re-offending. Want to know more? Read Cambridge University's recent evaluation of Pact's Family Engagement Service by clicking here.